Free worldwide shipping on every order
Est. delivery: … Est. delivery: …
15 products. Each one we'd actually use ourselves.
Every item clears EN71 and ASTM safety testing before it ships. BPA-free, non-toxic materials — no exceptions, no shortcuts.
We test everything ourselves. If it felt cheap, overcomplicated, or just unnecessary, it didn't make the list. Simple rule, hard to fake.
Where we can use bamboo or silicone instead of plastic, we do. Lighter, cleaner, and less to throw away. Better for your baby, less impact overall.
When something isn't right, a real person on our team replies within 4 hours — not a bot, not a template.
MyBulby started because we couldn't find baby products that were both well-made and actually affordable. Everything decent cost a fortune. Everything cheap fell apart in two weeks. So we went looking ourselves — factory visits, material tests, real parents trying samples at home.
Every product on this site passed that process. BPA-free materials, safety certifications, and a price that doesn't make you do the math three times before clicking buy. We keep our range tight — 15 products — because we'd rather do fewer things right than flood the page with stuff we wouldn't use ourselves.
We ship fast, we answer questions fast, and if something's wrong we fix it. That's the whole deal.
Don't love it? Send it back within 30 days. Full refund, no forms, no back-and-forth. We'd rather lose the sale than have you stuck with something that doesn't work.
Be the first to hear about new arrivals, bundle deals and exclusive offers.
Subscribe to our newsletter and get exclusive deals, parenting tips, and early access to new arrivals.
No spam, ever. Unsubscribe anytime.
Everything you need to know about ordering from MyBulby. Can't find your answer? Contact us — we reply within 24h.
Standard delivery takes 4–9 business days from the moment your order ships, depending on your country. You'll receive a tracking number by email as soon as your order ships.
Yes — we offer free worldwide shipping on every order, with no minimum and no hidden fees.
Yes. We ship internationally, including the United States, Canada, the United Kingdom, the European Union, and Mexico. Prices are shown in your local currency where available.
Once your order ships, you'll receive an email with your tracking number.
Yes, completely normal. Tracking information can take 24–48 hours to activate after your shipping confirmation email. If it still doesn't work after 3 days, contact us.
We offer a 30-day satisfaction guarantee. If you're not happy, you have 30 days from delivery to request a return. Items must be unused and in their original packaging. See our full Return & Refund Policy for details.
We're so sorry to hear that. Please email us at support@mybulby.com within 48 hours of delivery with a photo of the damaged item and your order number. We'll send a replacement or issue a full refund immediately.
Once your return is received and approved, refunds are processed within 5–10 business days to your original payment method.
Absolutely. Every product we carry is carefully selected to meet safety standards. We only work with suppliers whose products are tested, certified, and free from harmful materials.
Our products come from carefully vetted manufacturers. Each item is quality-checked before it's added to our catalog.
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.
We process orders quickly, so please contact us at support@mybulby.com as soon as possible. If your order hasn't shipped yet, we'll do our best to make changes.
Still have a question?
Email us at support@mybulby.com — a real person will get back to you within 24 hours.
Last updated: June 13, 2026
At MyBulby, we want you to be happy with your purchase. This policy explains how returns, refunds, and exchanges work. By placing an order on www.mybulby.com, you agree to the terms below.
You can cancel your order free of charge as long as it has not yet been shipped. To cancel, email us as soon as possible at support@mybulby.com with your order number. Once an order has shipped, it can no longer be cancelled, but you may return it under the conditions below.
We offer a 30-day return window from the date of delivery. If you're not happy with your purchase, you have 30 days to request a return — no stress, no rush. EU consumers also benefit from the statutory 14-day right of withdrawal, which this policy extends.
To be eligible for a return, an item must be:
For hygiene and safety reasons, the following cannot be returned once opened or used: items that come into direct contact with the mouth, skin, or that are intended for personal/intimate use (for example feeding accessories that have been used, maternity support bands that have been worn, or any sealed item whose seal has been broken). This does not affect your statutory rights if an item is defective.
Please do not send items back before contacting us — returns sent without prior confirmation may not be accepted.
Unless the item is defective, incorrect, or damaged, return shipping costs are the responsibility of the customer. We recommend using a tracked service, as we cannot be responsible for returns lost in transit.
If your order arrives damaged, defective, or is not what you ordered, contact us within 48 hours of delivery at support@mybulby.com with photos of the item and packaging. We will arrange a free replacement or a full refund, including any return shipping costs, at no charge to you.
Once we receive and inspect your return, we will notify you of the outcome. If approved, your refund will be issued to your original payment method within 5 to 10 business days. The time it takes for the refund to appear depends on your bank or card issuer.
Original shipping is free on all orders, so no shipping fees apply.
If you have not received a refund after the period above, first check with your bank or card provider, as processing times vary. If you still need help, contact us at support@mybulby.com and we will follow up.
If your order has not arrived within a reasonable time beyond the estimated 6–13 business day delivery window, contact us at support@mybulby.com. We will investigate with the carrier and, where appropriate, resend your order or issue a refund.
MyBulby
20 rue des Puys, 63000 Clermont-Ferrand, France
SIRET: 10570623800018
Email: support@mybulby.com
Here's everything you need to know about how we ship your orders.
🚚 Free Worldwide Shipping
Every order ships free, with no minimum and no hidden fees — wherever you are.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 4–9 business days | Free |
| Pregnancy U-Shape Pillow (bulkier item) | 5–11 business days | Free |
Delivery times are estimates and may vary depending on your country, customs processing, and carrier. They are counted from the moment your order ships, not from the moment you place it.
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
Once your order ships, you'll receive a confirmation email with your tracking number. Tracking information may take 24–48 hours to update after your shipping confirmation.
We ship internationally, including the United States, Canada, the United Kingdom, the European Union, and Mexico. Prices are shown in your local currency where available. Any import duties or local taxes that may apply on delivery are the responsibility of the recipient.
If your package is lost, delayed, or damaged in transit, please contact us at support@mybulby.com with your order number. We'll investigate and resolve it as quickly as possible.
Questions about your order?
Email us at support@mybulby.com — we reply within 24 hours.
Last updated: June 13, 2026
This Privacy Policy explains how MyBulby ("we", "us", "our") collects, uses, and protects your personal data when you visit or make a purchase from www.mybulby.com (the "Site"). We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.
Data controller: Sarah Chabane, trading as MyBulby, sole proprietorship registered in France under SIRET 10570623800018, 20 rue des Puys, 63000 Clermont-Ferrand, France. Contact: support@mybulby.com.
When you visit the Site or place an order, we may collect:
We use your personal data to:
The legal bases for processing are: the performance of our contract with you (to fulfill orders), your consent (for marketing), our legitimate interests (to improve and secure our services), and compliance with legal obligations.
We share personal data only as necessary to operate our business, including with:
We do not sell your personal data. Some of our providers may process data outside the European Union; where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses.
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support our marketing. You can manage or disable cookies through your browser settings or our cookie banner. Disabling certain cookies may affect how the Site functions.
We keep your personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Order and invoicing records are kept for the period required by French law.
Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data, the right to data portability, and the right to object to processing. You may also withdraw consent at any time and lodge a complaint with the French data protection authority (CNIL, www.cnil.fr).
To exercise any of these rights, email us at support@mybulby.com. We will respond within the timeframe required by law.
Our Site sells products for babies and expectant parents, but it is intended for use by adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the "last updated" date at the top.
For any questions about this Privacy Policy or how we handle your data:
MyBulby
20 rue des Puys, 63000 Clermont-Ferrand, France
SIRET: 10570623800018
Email: support@mybulby.com
Have a question about your order, a product, or anything else? Our team usually responds within 24 hours.
📧 Email us
⏰ Response time
Within 24–48 hours, Monday to Friday.
📦 Order tracking
Check your confirmation email for your tracking link.
🔄 Returns & refunds
Not happy with your order? Read our Refund Policy or email us directly — we'll make it right.
We're a small team and we genuinely care about every order. Your message won't go into a void — a real person will read it and get back to you.
